CrossFTP Knowledgebase

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What is the Premium Support?

CrossFTP's Premium support includes:

    * Premium e-mail support (response time within 1 business day)
    * Skype phone support
    * Priority bug fixes
    * Priority future development direction for customers

When you issue the premium support, please use your registered email address to contact us, or let us know your registered email and name. You can find such information at Help -> About in CrossFTP Client.

To get the premium support, you can purchasing the CrossFTP client's license, and you are automatically qualified to get the premium support for the current CrossFTP Pro series.